Privacy Policy

Last updated: March 3, 2025

At mymitchi.com, your privacy is important to us. This Privacy Policy explains how we collect, use, store, and protect your personal data when you visit our website or make a purchase. By using our services, you agree to the collection and use of your information in accordance with this policy.

1. General Information

This website is operated by mymitchi Oy, located in Helsinki, Finland (Business ID: FI34882195). For any questions regarding this Privacy Policy, please contact us:

Email: info@mymitchi.com

2. Information We Collect

We collect the following types of personal data:

Information You Provide:
- Contact Details: Name, address, email, phone number
- Order Details: Billing/shipping address, payment information, order history
- Account Information: Username, password (if applicable)
- Customer Support: Any details you provide when contacting us for support
Information We Collect Automatically:
- Device & Browsing Data: IP address, browser type, pages visited, interactions on the website
- Cookies & Tracking: We use cookies to improve your shopping experience. See Shopify’s Cookie Policy for more information.
Information from Third Parties:
- Shopify: Our store is hosted on Shopify, which helps process your orders.
- Payment Processors: Third-party providers process your payments securely.

3. How We Use Your Information

We use your data for the following purposes:

To process and fulfill your orders
To communicate with you regarding your order or customer service requests
To improve your experience on our website
To send promotional offers (you can opt-out at any time)
To ensure the security of our website and prevent fraud

4. Who We Share Your Information With

We may share your information with the following parties:

Service Providers: Shopify, payment processors, shipping partners
Marketing & Analytics Partners: To improve our advertising and website functionality
Legal Authorities: If required by law

We do not sell or rent your personal data to third parties.

5. Data Security and Retention

We use industry-standard security measures to protect your personal data. Your data will only be retained for as long as necessary to fulfill our legal and business obligations.

6. Your Rights

Depending on your location, you may have the following rights regarding your personal data:

Access: You can request access to the personal data we hold about you.
Correction: You can request to update or correct any inaccuracies in your data.
Deletion: You can request to delete your personal data, subject to certain legal exceptions.
Opt-out: You can opt-out of receiving marketing communications at any time.

7. Third-Party Links

Our website may contain links to external websites. We are not responsible for the privacy practices or content of these third-party sites. We encourage you to review their privacy policies before providing any personal data.

8. Children’s Data

Our website and services are not intended for children under the age of 16, and we do not knowingly collect personal data from children.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When changes occur, we will update the "Last updated" date at the top of this page. We encourage you to review this policy regularly.

10. Contact Information

For any questions about this Privacy Policy or how we handle your personal data, please contact us at:

Email: info@mymitchi.com