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Terms of Service

Terms of Service

Last updated: March 3, 2025

Welcome to mymitchi.com! These Terms of Service govern your use of our website, online store, and services. By accessing or using our website, you agree to be bound by these Terms, as well as our Privacy Policy. Please read them carefully.

1. General Information

This website is operated by mymitchi Oy, a company based in Helsinki, Finland (Business ID: FI34882195). For any questions or concerns, please contact us at:

2. Updates to These Terms

We may update these Terms from time to time. Any changes will be reflected by updating the “Last updated” date at the top of this page. We encourage you to check this page regularly for any updates.

3. Eligibility to Use the Website

You must be at least 18 years old or have the legal capacity to enter into binding contracts under Finnish law to use our website and make purchases. By using the website, you confirm that you meet these requirements.

4. Creating an Account

To make purchases on our website, you may be required to create an account. When creating an account, you agree to provide accurate and complete information. You are responsible for maintaining the confidentiality of your account details, including your password, and for all activities under your account.

5. Product Information and Orders

  • Product Descriptions: We aim to provide accurate product descriptions, but we do not guarantee the accuracy, completeness, or reliability of such descriptions.
  • Order Confirmation: After placing an order, you will receive a confirmation email. However, this does not constitute an acceptance of your order. We reserve the right to cancel any order for reasons such as payment issues or stock unavailability.
  • Pricing: All prices are listed in euros (EUR) and include VAT and applicable taxes. Shipping costs are calculated at checkout.

6. Payment and Checkout

We accept payments via Visa and MasterCard. Payment will be processed once your order has shipped. All payments must be made in full before goods are dispatched.

7. Shipping and Delivery

  • Shipping Costs: Shipping costs will be calculated at checkout based on your delivery address.
  • International Shipping: We offer shipping to several countries. Delivery times vary depending on your location, and we are not responsible for customs duties or taxes for international orders.

8. Returns and Right of Withdrawal

Under Finnish and EU law, you have the right to withdraw from your purchase within 14 days of receiving your order, without providing any reason. For more details, please refer to our Return Policy.

9. Intellectual Property

All content on this website, including images, product descriptions, trademarks, and logos, is the property of mymitchi Oy or its licensors. You are prohibited from using any content without our permission.

10. Privacy and Data Protection

Your privacy is important to us. Please refer to our Privacy Policy for information on how we collect, use, and protect your personal data.

11. Limitation of Liability

To the fullest extent permitted by law, mymitchi Oy will not be liable for any direct, indirect, incidental, or consequential damages arising from your use of our website or the products purchased.

12. Dispute Resolution

Any disputes related to these Terms will be governed by Finnish law. You agree to submit to the jurisdiction of Finnish courts. If you have a dispute, we encourage you to contact us first to resolve the issue.

13. Contact Information

For any questions about these Terms, please contact us at:

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